An ad agency owner wanted to see the detailed insights of the campaigns they run, so they needed a tool that could provide them with campaign analytics.
AI in Retail and
E-commerce
AnalyticsInsights stated that over 80% of respondents expect their companies to use intelligent automation by 2025 in the retail industry. This shows the strong impact of artificial intelligence in retail to handle the complete end-to-end processes for high-end accuracy.
Top AI Solutions for Retail and E-commerce
ARCQ is a CRM development company that specialises in AI-powered solutions for retail and e-commerce. We are using artificial intelligence in retail to help businesses improve how they engage with customers.
Our team creates custom retail software solutions that fit into your existing setup and make day-to-day work smoother. For example, one restaurant we worked with now answers guest questions in under 5 seconds, cuts nearly an hour of daily calls, and saves around £5,000 a month in staff costs.
Our AI Development Services
AI Product Recommendations
ARCQ builds recommendation systems that use your sales and browsing data to suggest products customers are more likely to buy. These software solutions for retail are trained on your own data instead of relying only on generic models.
Smart Inventory Management Solutions
Avoid stockouts and overstock with systems that track inventory in real time and predict demand with machine learning in retail. We design solutions that can link with many of the systems you already use.
Customer Behaviour Analytics
With our CRM development services, you can turn customer data into clear insights about shopping patterns, purchase frequency, and seasonal trends. We also build dashboards using artificial intelligence in retail that make this easy to track.
Demand Forecasting Systems
Our retail software solutions can forecast future sales or seasonal spikes by combining your historical data with external factors. This helps improve purchasing decisions and cut down on waste.
Automated Email Marketing
Send personalised emails based on customer actions or purchase history without the manual work. Using AI in retail and e-commerce, we segment customers automatically and deliver relevant content.
Voice Shopping Assistants
Give customers the option to search products or check availability with voice commands and artificial intelligence chatbot technology. ARCQ integrates these assistants with your inventory systems and customer accounts so the experience feels seamless.
Industries We Serve
Our Process to Build Retail
Software Development Services
Kick-off
We start by understanding your challenge, your users, and how success will be measured.
Map
Together, we outline how the system should work and pick the right AI models for the job.
Design
We plan how everything connects, including data flow, integrations, and user access.
Build
We refine the AI with prompts, knowledge, or custom data to make it perform well for your use case.
Safety
We add safeguards so the system is reliable, secure, and aligned with regulations.
Test & launch
We test thoroughly, release to a small group first, gather feedback, and then roll it out smoothly.
What Sets ARCQ Apart as a Top-Rated Retail Software Development Company?
Many retail software firms lean on drag-and-drop tools or pre-built templates that offer limited customisation and can only go so far. They can cover the basics, but they fall short when you need AI that really understands your customer base or product catalogue.
At ARCQ, we build with custom code so the solutions are personalised and give relevant results, not generic ones.
How ARCQ AI Customer
Onboarding Process Works
Discovery
Understand your challenges and use cases.
Scope
Define project scope, timeline, and outcomes.
Validate
Test feasibility with a small pilot (MVP).
Validate
Test feasibility with a small pilot (MVP).
Development
Build and tailor the full solution.
Development
Build and tailor the full solution.
Deploy & Test
Launch, monitor, and refine.
Scale
Expand capabilities and adapt as needs change.
ARCQ’s Tech Stack to Provide AI in
Retail & E-Commerce Services
Languages
AI & ML Libraries
Data & Storage
Backend
Front-end & Client Apps
Cloud & Infra
SMBs Trust our Custom AI
Development Services
We are honoured to rank as the top AI consulting and development agency at DesignRush.
“ARCQ helped us nail down the user flows and tech roadmap for our clients’ computer vision tool in just three weeks. Thanks to their clear plan, we won internal approval and kicked off development a month later.”
Nicola De CoppiFounder & CEO 
“Working with ARCQ was a huge success for our team. In just one week, they mapped our reporting flow and set up a good plan, nothing technical needed from our side. Their process helped us see where AI could really help and gave us a clear plan to make it happen.”
Cameron MorrisCEO 
“Working with ARCQ was a smooth process for us. They sat with us, studied every call and chat, and showed how a WhatsApp autoreply could save us heaps of time without changing how guests reach us. I’m looking forward to the pilot.”
BishwasCEO of Timur Restaurant 
Case Studies
These case studies are examples of how small businesses are using generative AI development services to get their desired results. ARCQ has made their lives better either by removing their limitations or increasing their ROI.
Timur Restaurant contacted us to automate responses to common inquiries. The restaurant owner repeatedly answered the same questions, and missed chats resulted in lost covers. This created inefficiencies and negatively impacted customer service during busy times.
Account managers at Foxergo were burning hours writing post-campaign and weekly reports. The work was dull and often resulted in hours of manual work.
Our system uses several cameras to turn people and their surroundings into accurate 3D models, making complicated scenes easier to work with. We believe in keeping advanced technology accessible for everyone.
Our mask detection system uses facial recognition and computer vision to spot missing face masks and sends alerts when needed. The system works for businesses and different public sectors.
We combined a Python script and AI tools to automate ad design, script writing, and video editing. This change cut manual work by 50%, 2x video editing speed, and allowed the agency to take on more clients without growing their team.
Got an idea for your product?
We will build it for you from scratch and share the structured documentation to help you keep your system in top shape
FAQs for Retail Software
Development Services
Forbes stated that “No, AI chatbots cannot replace your customer service staff.” These bots can create a positive impact on your support as they can handle your routine inquiries, like answering FAQs and providing personalised shopping assistance.
AI recommendations analyse thousands of data points to suggest products with the highest level of accuracy rates. Your staff can take advantage of this to provide a personal touch. Plus, AI can go through huge amounts of data to suggest products your customers are more likely to buy.
It can help your team respond faster while keeping things personalised. AI is also great at spotting trends in customer behaviour that would be impossible to track manually by staff.
Yes, ARCQ can build an inventory management solution that links with many POS systems without needing a full rebuild. Our team creates custom connections to keep data in sync between what you already use and the new AI tools we build.
It uses data like purchase patterns, seasonal trends, product choices, and even demographics. The AI keeps improving as it’s updated with new interactions, so recommendations and predictions get closer to what your customers actually need.
Yes, small stores can automate and personalise customer communications without requiring dedicated IT staff.
AI forecasting models analyse multiple years of sales data to identify seasonal patterns specific to your products and location. These systems adapt predictions to help you prepare for peak months of the year.
You can email us at doyeoun@arcq.ai or fill in your requirements here, and Mr. Lee will contact you within 24 business hours.